ACCESSIBILITY STATEMENT FOR BBQFREEDOM.COM

BBQ FREEDOM LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

BBQ FREEDOM LLC desires to provide a positive customer experience to all our customers, and we aim to promote accessibility and inclusion. Our goal is to permit our customers, including those with disabilities, to successfully, fully and equally gather information and transact business through our website. Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or captions for videos, our goal is to make your use of BBQ FREEDOM LLC’s website a successful and enjoyable experience. With this in mind, BBQ FREEDOM is taking a variety of steps and devoting resources to further enhance the accessibility of our website, and this is an ongoing effort.

Accessibility Assistance. We want you to contact us if you have difficulty using or accessing any element of this website or any BBQ FREEDOM LLC mobile app or tool, or if you have any feedback. If you have a question regarding placing an order or if you have any feedback or suggestions as to how we could improve accessibility of this website, please call us at 800-549-4879 or email us at hello@bbqfreedom.com and we will work with you to provide the information, item, or transaction you seek through a communication method or that is accessible for you and consistent with applicable law (for example, through telephone support).

MEASURES TO SUPPORT ACCESSIBILITY

BBQ FREEDOM LLC takes the following measures to ensure accessibility of 

bbqfreedom.com:

• Include accessibility as part of our mission statement.
• Include accessibility throughout our internal policies.
• Integrate accessibility into our procurement practices.
• Provide continual accessibility training for our staff.
• Assign clear accessibility targets and responsibilities.
• Employ formal accessibility quality assurance methods.

CONFORMANCE STATUS

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. bbqfreedom.com is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. See Limitations below.

FEEDBACK

We welcome your feedback on the accessibility of bbqfreedom.com. Please let us know if you encounter accessibility barriers on bbqfreedom.com:

• Phone: 1-800-549-4879
• E-mail: hello@bbqfreedom.com

TECHNICAL SPECIFICATIONS

Accessibility of bbqfreedom.com relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• One Click Accessibility Plugins

These technologies are relied upon for conformance with the accessibility standards used.

LIMITATIONS AND ALTERNATIVES

Despite our best efforts to ensure accessibility of bbqfreedom.com, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for bbqfreedom.com:

1. Third Party Plug-ins & Widgets: Some third party plug-ins are not ADA/WCAG 2.0 Compliant because we cannot make modifications to these closed systems. Where possible, we try to limit the use of these plug-ins and find compliant alternatives.. Please contact us, by any method available, as soon as possible if you encounter an issue.

ASSESSMENT APPROACH

BBQ FREEDOM LLC assessed the accessibility of bbqfreedom.com by the following approaches:

• Self-evaluation
• External evaluation through the use of Accessibility Compliance Web Tools